Once you have an entity profile in the platform, you will need to address any issues associated with it. If an entity profile has any issues, they will appear with the number of issues indicated inside a red bubble. It is crucial to resolve these issues before approving the entity profile.
- Navigate to the iComplyKYC tab on the top. On the side panel, click Entities.
2. Select the Entity Profile that has issues associated with it and open the profile.
3. At the top right corner of the screen, you will see the total number of issues and their types. Click on the Issue Number to expand the sections of the profile that require your attention
4. Scroll down to the sections with the issues.
5. This section should be in Review status. Click the status to update it to Accepted.
6. Click Accept Changes.
7. The issues in that section should now disappear.
