---
title: Introduction to iComply
description: Introduction to iComply
---
[Skip to content](https://support.icomplyis.com/en/introduction-to-the-icomply-platform#main-content)
[](https://www.icomplyis.com/)
- [Home](https://support.icomplyis.com/en/icomply-mission-control)
- Coverage
- Procedures
- Technical
- Legal
- About Us
Open main navigation
Close main navigation
- [Home](https://support.icomplyis.com/en/icomply-mission-control)
- Coverage
- Procedures
- Technical
- Legal
- About Us
- [Contact Sales](https://icomplyis.com/pricing/book-demo/)
[Contact Sales](https://icomplyis.com/pricing/book-demo/)
Hello. How can we help you?
- There are no suggestions because the search field is empty.
1. [iComply Knowledge Base](https://support.icomplyis.com/en?hsLang=en)
2. [Welcome](https://support.icomplyis.com/en/welcome?hsLang=en)
3. [Introduction](https://support.icomplyis.com/en/welcome?hsLang=en#introduction)
November 10, 2026
# Introduction to iComply
The iComply platform is an integrated compliance technology solution designed to help regulated businesses manage customer onboarding, identity verification, due diligence, AML screening, and ongoing compliance activities through a centralized platform.
By bringing key compliance processes together, iComply helps organizations streamline operational workflows, strengthen compliance oversight, and manage customer and business information throughout the relationship lifecycle.
The platform supports both Natural Person and Legal Entity profiles, providing organizations with the tools to collect, verify, assess, and monitor information for individuals and businesses.
### What Does the iComply Platform Do?
The iComply platform brings together several core compliance capabilities to support organizations throughout their customer and business due diligence processes.
#### 1. Customer Onboarding & Information Collection
The platform provides configurable onboarding portals that allow organizations to collect information and supporting documentation from individuals and businesses.
Through these portals, users can initiate onboarding workflows, collect required information, and facilitate the submission of documents needed for verification and due diligence.
#### 2. Identity Verification & Document Authentication
iComply supports identity verification and document authentication to help organizations establish and validate the identities of individuals and businesses.
Verification capabilities include document-based identity checks and supporting document authentication to assist with customer due diligence requirements.
#### 3. AML Screening & Case Management
The platform provides integrated AML screening capabilities to help organizations identify potential exposure to sanctions, Politically Exposed Persons (PEPs), and adverse media.
Screening results are organized into cases, allowing users to review potential matches, investigate findings, document decisions, and escalate matters when additional review is required.
#### 4. Risk Assessment & Scoring
iComply includes configurable risk assessment capabilities that allow organizations to evaluate customer and business risk based on defined risk factors and scoring rules.
Risk assessments help organizations establish risk levels, identify potential areas of concern, and support appropriate due diligence and ongoing monitoring processes.
#### 5. Ongoing Monitoring & Periodic Reviews
The platform supports ongoing monitoring and periodic review processes to help organizations maintain up-to-date customer and business information.
Automated review functionality and configurable review periods help organizations manage recurring due diligence activities and identify when additional assessments may be required.
#### 6. Tasks, Alerts & Workflow Management
The platform includes tools to help users manage compliance activities and operational responsibilities.
Tasks, alerts, notifications, and case escalations help teams track outstanding work, identify items requiring attention, and coordinate the review and resolution of compliance-related matters.
### Understanding the Core Platform Components
The iComply platform brings together several interconnected components that support different stages of the compliance lifecycle.
| Component | Purpose |
| --- | --- |
| **Onboarding Portals** | Facilitate the collection of customer and business information and supporting documentation. |
| **Natural Person Profiles** | Maintain individual customer information, verification details, screening results, and associated compliance records. |
| **Legal Entity Profiles** | Maintain business information, ownership details, verification records, screening results, and associated compliance records. |
| **AML Screening & Case Management** | Facilitate screening, potential match reviews, investigations, and case resolution. |
| **Risk Management** | Support configurable risk assessments, scoring rules, and risk classification. |
| **Tasks & Alerts** | Help users manage outstanding activities, notifications, and items requiring attention. |
| **Administration & Configuration** | Provide administrative functionality for managing users, permissions, portals, and platform settings. |
Together, these components provide a centralized environment for managing customer and business due diligence activities.
### How the Platform Supports the Compliance Lifecycle
The iComply platform is designed to support organizations across multiple stages of the customer and business relationship lifecycle.
A typical workflow may include:
1. **Onboarding:** An individual or business is invited to complete an onboarding portal and submit the required information and documentation.
2. **Verification:** Submitted information and identity documents are reviewed through available verification and authentication capabilities.
3. **Screening:** AML screening is performed to identify potential sanctions, PEP, and adverse media exposure.
4. **Risk Assessment:** Customer or business risk is evaluated using configured risk factors and scoring rules.
5. **Review & Investigation:** Users review screening results, investigate potential matches, document findings, and resolve or escalate cases as required.
6. **Ongoing Monitoring:** Customers and businesses remain subject to applicable monitoring and periodic review processes throughout the relationship.
The specific workflows and configurations may vary depending on an organization's compliance requirements, operating model, and platform configuration.
### Understanding the Technology Behind iComply
The iComply platform is built on the broader ComplianceOS technology foundation, which supports its underlying architecture, processing capabilities, and deployment models.
Several key concepts contribute to the platform's technology ecosystem:
- **ComplianceOS:** The underlying technology foundation supporting compliance operations and platform capabilities.
- **EdgeAI Portals:** Privacy-focused portal technology supporting customer onboarding and verification experiences.
- **Sovereign Cloud Processing:** Infrastructure and processing approaches designed to support jurisdiction-specific data residency requirements.
- **Enterprise EdgeOS:** Enterprise deployment technology supporting containerized execution and localized infrastructure requirements.
For a deeper understanding of these technologies, refer to the Platform Overview & Architecture section of the Knowledge Base.
### Getting Started
If you're new to the iComply platform, we recommend exploring the following resources to help you become familiar with the platform:
- **[Quick Start Guides](https://support.icomplyis.com/en/quick-start-guides#main-content):** Follow step-by-step instructions for initial setup, configuration, deployment, and testing.
- **[Platform Guides & Feature Documentation](https://support.icomplyis.com/en/platform-guides-feature-documentation#main-content):** Explore individual platform features, modules, and functionality.
- **[Compliance and Platform Procedures](https://support.icomplyis.com/en/compliance-platform-procedures#main-content):** Learn how to complete specific compliance activities and operational workflows.
- [**Frequently Asked Questions:**](https://support.icomplyis.com/en/faqs#main-content) Find answers to common questions about the platform and its capabilities.
For additional information about the underlying technology and architecture, explore the [Platform Overview & Architecture section](https://support.icomplyis.com/en/what-is-complianceos?hsLang=en).
- [Welcome](https://support.icomplyis.com/en/welcome?hsLang=en#main-content)
- [Introduction](https://support.icomplyis.com/en/welcome?hsLang=en#introduction)
- [Platform Overview & Architecture](https://support.icomplyis.com/en/welcome?hsLang=en#platform-overview-architecture)
- [Platform Guides & Feature Documentation](https://support.icomplyis.com/en/platform-guides-feature-documentation?hsLang=en#main-content)
- [Home Screen & Navigation](https://support.icomplyis.com/en/platform-guides-feature-documentation?hsLang=en#home-screen-navigation)
- [Platform Overview](https://support.icomplyis.com/en/platform-guides-feature-documentation?hsLang=en#platform-overview)
- [KYC Module](https://support.icomplyis.com/en/platform-guides-feature-documentation?hsLang=en#kyc-module)
- [AML Module](https://support.icomplyis.com/en/platform-guides-feature-documentation?hsLang=en#aml-module)
- [Administration](https://support.icomplyis.com/en/platform-guides-feature-documentation?hsLang=en#administration)
- [Portals](https://support.icomplyis.com/en/platform-guides-feature-documentation?hsLang=en#portals)
- [FAQ](https://support.icomplyis.com/en/platform-guides-feature-documentation?hsLang=en#faq)
- [Compliance & Platform Procedures](https://support.icomplyis.com/en/compliance-platform-procedures?hsLang=en#main-content)
- [Platform Procedures](https://support.icomplyis.com/en/compliance-platform-procedures?hsLang=en#platform-procedures)
- [Security & Privacy](https://support.icomplyis.com/en/compliance-platform-procedures?hsLang=en#security-privacy)
- [Technical & Developer Documentation](https://support.icomplyis.com/en/technical-developer-documentation?hsLang=en#main-content)
- [Introduction](https://support.icomplyis.com/en/technical-developer-documentation?hsLang=en#introduction)
- [Implementation](https://support.icomplyis.com/en/technical-developer-documentation?hsLang=en#implementation)
- [Integration](https://support.icomplyis.com/en/technical-developer-documentation?hsLang=en#integration)
- [Training & Learning Resources](https://support.icomplyis.com/en/training-learning-resources?hsLang=en#main-content)
- [Compliance Education Center](https://support.icomplyis.com/en/training-learning-resources?hsLang=en#compliance-education-center)
- [Regulatory Resources & Industry Guides](https://support.icomplyis.com/en/regulatory-resources-industry-guides?hsLang=en#main-content)
- [Regulatory Resources](https://support.icomplyis.com/en/regulatory-resources-industry-guides?hsLang=en#regulatory-resources)
- [FAQs](https://support.icomplyis.com/en/faqs?hsLang=en#main-content)
- [Support](https://support.icomplyis.com/en/faqs?hsLang=en#support)
- [Product](https://support.icomplyis.com/en/faqs?hsLang=en#product)
[](https://www.iComplyis.com/)
Trust In Every Transaction
www.icomplyis.com
Copyright © 2025, All Rights Reserved, iComply Investor Services Inc