EdgeAI Portals
Learn how EdgeAI Portals use on-device AI to deliver secure identity verification and digital onboarding while giving organizations greater control over sensitive customer information.
EdgeAI Portals are secure, cross-platform experiences that enable organizations to onboard customers, verify identities, collect documentation, and complete compliance workflows from virtually any device. Whether a user accesses a portal from a desktop computer, tablet, or smartphone, they are guided through a streamlined process that is tailored to the organization's onboarding and compliance requirements.
Unlike conventional identity verification platforms that depend on centralized cloud processing, EdgeAI Portals perform AI-powered verification directly on the user's device. This architecture helps reduce the exposure of sensitive information while giving organizations greater control over where customer data is processed and stored.
What is EdgeAI?
EdgeAI is a computing architecture that moves artificial intelligence from centralized cloud infrastructure to the edge - the device where information is captured.
When a customer scans an identity document, takes a selfie, or completes a liveness check, the AI models execute locally on the device. Tasks such as document authenticity checks, optical character recognition (OCR), biometric matching, liveness detection, and image quality analysis are performed before information is securely submitted to your organization's ComplianceOS deployment.
By processing information closer to its source, EdgeAI reduces unnecessary data transfers, improves responsiveness, and supports stronger privacy controls throughout the verification process.
Built for Privacy and Data Sovereignty
Protecting customer information requires more than encryption, it requires architectural control over how data moves through a system.
Traditional identity verification platforms typically transmit identity documents and biometric information to vendor-managed cloud environments for processing. EdgeAI follows a different model by performing verification at the point of capture and sending information only to your organization's ComplianceOS environment.
When combined with an Enterprise Edge deployment, customer information remains entirely within infrastructure owned or controlled by your organization, whether deployed on-premises or within a dedicated private cloud. This provides a single, auditable system of record and supports organizations that must satisfy strict internal security policies, data residency requirements, and evolving regulatory expectations.
Designed for Modern Customer Onboarding
EdgeAI Portals are designed to simplify the customer experience without sacrificing compliance.
Organizations can create guided onboarding journeys that collect only the information required for a particular customer, business type, or regulatory workflow. Identity verification, document submission, beneficial ownership collection, electronic forms, acknowledgements, and requests for additional information can all be incorporated into a single, intuitive experience.
Because every step is completed within one connected workflow, organizations can reduce manual follow-up, improve completion rates, and accelerate onboarding decisions.
Configurable for Your Organization
Every organization has different operational processes and compliance requirements. EdgeAI Portals are highly configurable, allowing administrators to tailor the experience without custom software development.
Organizations can apply their own branding, configure custom forms and questionnaires, define supporting document requirements, build approval workflows, enable identity verification, and customize onboarding journeys for different products, jurisdictions, or customer types.
This flexibility allows the same platform to support a wide range of regulatory and business use cases while maintaining a consistent user experience.
Connected to ComplianceOS
Information submitted through an EdgeAI Portal becomes part of the customer's centralized profile within ComplianceOS. Compliance teams can immediately review submissions, initiate risk screening, evaluate supporting documentation, manage investigations, and track every action through a complete audit trail.
By connecting customer onboarding directly with compliance operations, organizations eliminate disconnected systems and create a more efficient, transparent, and scalable compliance process.
Learn More
The following articles explain how to configure portals, customize branding, manage onboarding workflows, configure supporting document packages, and administer portal settings within ComplianceOS.